FAQ
Frequently Asked Questions
About Leventis Lifestyle
What is Leventis Lifestyle?
A modern luxury brand blending fragrance, grooming, fashion and homeware, with the tagline “Luxury Without Noise.” It grew out of the way Sir Leventis already lives: fragrance, grooming, fashion, travel and building something of his own.
Where is the brand based?
We’re based in the UK and inspired by Nigerian culture.
What do you sell?
- Fragrance and home scent: Leventis No.1 Eau de Parfum (unisex) and the Signature Candle in Vanilla Reserve
- Grooming: body oil, artisan soap bars and beard oil
- Apparel: t-shirts, sweatshirts and socks
- Accessories and homeware: totes, duffle bags, luggage covers, blankets, tumblers and mugs
Browse everything on our Shop All page.
Is the perfume unisex?
Yes. Leventis No.1 Eau de Parfum is made to be worn by anyone.
Orders and Shipping
Where do you ship?
The store currently lists the UK, Nigeria, Kenya, South Africa and Austria. Choose your country in the region selector at the top of the site to see prices in your local currency (GBP, NGN or KES).
How long does UK delivery take?
UK orders are dispatched and delivered within 3 days of order confirmation.
What about international orders?
For orders outside the UK, we’ll confirm delivery timelines and shipping costs by email after your order is placed.
Will I get an order confirmation?
Yes, by email as soon as your order is placed. Please make sure your email address is correct at checkout.
Returns and Refunds
What is your returns policy?
You can request a return within 14 days of receiving your item. It must be unworn, unused and unwashed, in its original packaging with all tags attached, and come with proof of purchase.
How do I start a return?
Email savagemusicinc17@gmail.com before sending anything back. Returns without prior approval won’t be accepted.
Which items can’t be returned?
- Opened, used or unsealed personal care products (fragrances, oils, soaps, beard oils and other grooming products)
- Custom-made or personalised products
- Gift cards
- Clearance, sale or promotional items
- Items worn, washed or damaged after delivery
What if my order arrives damaged, faulty or wrong?
Contact us immediately. We’ll assess it and arrange a replacement, exchange or refund where appropriate.
Can I exchange an item?
The quickest way is to return the original item (subject to approval) and place a new order for the replacement.
Do EU customers get a cooling-off period?
Yes. If your order is delivered to an EU country, you can cancel or return it within 14 days of receiving it, for any reason. The same condition rules apply.
When will I get my refund?
Once we’ve received and inspected your return, we’ll tell you whether it’s approved. Approved refunds go to your original payment method within 10 business days, though your bank may need extra time. If it’s been more than 15 business days, get in touch.
Are shipping costs refunded?
Not unless the return is due to our error, a faulty product or a damaged item.
Contact
How can I reach you?
Email: savagemusicinc17@gmail.com
Phone: +44 7365 560777
Address: Leventis Lifestyle, Suite 8, 63 Tallon Road, Brentwood, CM13 1TG, United Kingdom